Terms & Conditions
Welcome to Visa For Freelancer (“Company”, “we”, “us”, or “our”). These comprehensive Terms & Conditions (“Terms”) govern your access to and use of our visa facilitation services, website, and related platforms (collectively, the “Services”).
By accessing or using our Services, you (“Client”, “you”, or “your”) acknowledge that you have read, understood, and agree to be legally bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately discontinue all use of our Services.
1. Services Overview
1.1 Service Description
Visa For Freelancer provides specialized visa facilitation and business setup services for professionals, entrepreneurs, and digital nomads seeking to establish their presence in the United Arab Emirates. Our comprehensive services include but are not limited to:
- Freelancer Visa Processing: End-to-end management of freelance permit and residence visa applications including document preparation, government submission, and status tracking
- Family Visa Sponsorship: Assistance with family residence visa applications, including spouse and children sponsorship requirements
- Business Setup Solutions: Complete company formation services including trade license acquisition, local sponsor arrangements, and corporate bank account facilitation
- Document Legalization: Professional attestation, notarization, translation, and authentication services for all required documents
- Government Liaison (PRO) Services: Handling of all government relations, paperwork submissions, and follow-ups with relevant UAE authorities
- Residency Support Services: Comprehensive assistance with Emirates ID registration, medical testing, biometrics collection, and visa stamping
1.2 Service Limitations
While we provide expert facilitation services, important limitations apply:
- We are not a government entity and do not have authority over visa approval decisions
- Final approval of all visa applications rests solely with UAE immigration authorities
- Processing times are estimates only and subject to government processing schedules
- Service availability may vary based on current UAE regulations and policies
- We cannot guarantee specific outcomes or approval timelines
Important Notice: Our role is strictly advisory and facilitative. We assist with document preparation and submission but cannot influence the final decision of UAE authorities. Approval of any visa application is at the sole discretion of the UAE government.
2. Client Responsibilities
2.1 Eligibility Requirements
To qualify for our services, you must meet the following minimum requirements:
- Be at least 21 years of age (for primary applicants)
- Possess a valid passport with minimum 6-month validity from intended date of entry
- Meet the UAE’s financial requirements for your selected visa category
- Have no prior immigration violations or bans in the UAE
- Provide complete, accurate, and truthful information in all applications
- Comply with all UAE laws and regulations throughout the process
2.2 Document Requirements
You are responsible for providing the following documents in the required formats:
- Passport Copies: Clear, color scans of all pages (including blank pages) of your valid passport
- Photographs: Recent passport-sized photographs with white background (as per UAE specifications)
- Educational Certificates: Highest degree/diploma with attestation as required
- Professional Qualifications: Certifications, licenses, or proof of professional experience
- Financial Documents: Bank statements, salary certificates, or proof of income as applicable
- Additional Documents: Any other documents we may reasonably request during the process
Fraud Warning: Providing false information, forged documents, or misrepresenting facts will result in immediate termination of services without refund. Such actions may lead to legal consequences including but not limited to visa bans, fines, or criminal prosecution under UAE law. You bear sole responsibility for the authenticity of all submitted materials.
3. Fees & Payment Terms
3.1 Fee Structure
Our services involve the following fee components:
| Fee Type | Description | Payment Terms |
|---|---|---|
| Service Fees | Our professional charges for visa facilitation and processing services | 50% deposit required to initiate services, balance due before final submission |
| Government Fees | Pass-through costs charged by UAE authorities (visa fees, medical testing, etc.) | Payable in full before government submission |
| Documentation Fees | Costs for attestation, translation, courier services, etc. | Payable as incurred |
3.2 Payment Policies
- All fees are quoted in UAE Dirhams (AED) unless otherwise specified
- Payments must be made through our approved payment channels only
- Service fees become non-refundable once processing begins
- Government fees are subject to change without notice
- Late payments may result in processing delays
Refund Policy: Service fees are non-refundable after work commences. Government fees may be refundable if the application is rejected by authorities, subject to government policies. Documentation fees are non-refundable once services are rendered.
4. Processing Timeline
4.1 Standard Processing
Typical processing times for our services:
- Freelance Permit: 5-7 working days after complete document submission
- Residence Visa: 7-10 working days after medical and biometric completion
- Family Visas: 10-14 working days after complete submission
- Company Formation: 7-15 working days depending on license type
4.2 Factors Affecting Processing
Processing times may vary due to:
- Government processing backlogs
- Public holidays and weekends
- Completeness of submitted documents
- Required security checks
- Force majeure events
Processing Disclaimer: The above timelines are estimates only. We cannot guarantee specific processing times as these are determined solely by UAE authorities. Rushed processing may be available for additional fees when possible.
5. Data Protection
5.1 Information Collection
We collect personal data including but not limited to:
- Identification documents (passport, Emirates ID, etc.)
- Contact information
- Financial information
- Professional qualifications
- Family details (for dependent visas)
5.2 Data Usage
Your information is used exclusively for:
- Processing your visa application
- Communicating about your case
- Complying with legal requirements
- Improving our services
5.3 Data Security
We implement robust security measures including:
- Secure document transmission
- Encrypted storage
- Limited access controls
- Regular security audits
Privacy Commitment: We never sell your personal data. Information is only shared with government authorities as required for your application or as mandated by law. Our full Privacy Policy is available upon request.
6. Intellectual Property
All content, materials, and resources provided through our Services, including but not limited to:
- Website content and design
- Application forms and templates
- Branding and logos
- Proprietary processes and methodologies
are the exclusive property of Visa For Freelancer and protected under international copyright laws. No content may be reproduced, distributed, or used without our express written permission.
7. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any government decisions regarding your application
- We are not responsible for delays caused by factors beyond our control
- Our total liability is limited to the fees paid for the specific service in question
- We are not liable for consequential, incidental, or indirect damages
- You agree to indemnify us against claims arising from your misuse of our Services
8. Amendments
We reserve the right to modify these Terms at any time. Material changes will be:
- Posted on our website with updated effective date
- Communicated to active clients via email
Your continued use of our Services after changes constitutes acceptance of the modified Terms.